Terms of service

TERMS AND CONDITIONS OF SERVICE

1. General Information

By accessing the website and placing an order, the Customer fully accepts these Terms and Conditions of Service.

The Seller reserves the right to modify, update, or replace any part of these Terms at any time and without prior notice.

2. Eligibility to Purchase

By placing an order, the Customer confirms that they:

  • have the legal capacity to enter into binding contracts;

  • provide accurate, complete, and up-to-date information;

  • use the website in compliance with applicable laws.

3. Products and Availability

All products are subject to availability.

The Seller reserves the right to:

  • limit or refuse orders;

  • modify product descriptions, prices, or availability;

  • discontinue the sale of any product at any time.

Minor aesthetic, technical, or packaging variations shall not constitute a defect.

4. Prices and Payments

All prices displayed on the website may be changed without prior notice.

An order will be considered confirmed only after full payment has been received.

The Seller reserves the right to cancel orders in the event of:

  • pricing errors;

  • suspected fraudulent activity;

  • product unavailability;

  • technical or operational issues.

5. Shipping

Orders are generally processed within 3 business days.

Delivery times are estimates and may vary depending on logistical, operational, or customs-related factors.

The Seller does not guarantee specific delivery dates and shall not be liable for delays beyond its control.

6. Returns and Refunds

All return requests must be authorized in advance.

Products must be returned intact, unused, and complete with their original packaging.

The Seller reserves the right to refuse returns that do not comply with the requirements set out in the refund policy.

7. Limitation of Liability

To the maximum extent permitted by law, the Seller shall not be liable for:

  • direct or indirect damages;

  • financial losses;

  • technical incompatibilities;

  • logistical delays;

  • improper use of the products;

  • interruptions to the operation of the website.

The Seller’s total liability shall not exceed the amount paid by the Customer for the relevant order.

8. Use of the Website

The following are prohibited:

  • using the website for unlawful activities;

  • attempting unauthorized access;

  • interfering with the operation of the website;

  • improperly using the website’s content or services.

The Seller reserves the right to suspend or block access deemed suspicious or abusive.

9. Orders and Disputes

The Seller reserves the right to refuse, limit, or cancel any order at its discretion.

Any disputes or complaints must first be communicated to Customer Support before initiating a chargeback or filing a complaint through third parties.

10. Force Majeure

The Seller shall not be liable for delays or failures to perform caused by events beyond its control, including:

  • logistical issues;

  • operational interruptions;

  • natural events;

  • government restrictions;

  • network or third-party service issues.

11. Governing Law

These Terms are governed by the applicable law in the Seller’s jurisdiction.

Any dispute shall be subject to the jurisdiction of the competent court in accordance with applicable law.